At Official Spider Store, we’re committed to delivering your orders efficiently and securely. Please read our shipping policy carefully to understand how we process and deliver your products.
Processing Time
All orders are processed within 3 to 5 business days (excluding weekends and holidays) after payment confirmation. Once your order is processed, you’ll receive an email notification with shipment details.
Delivery Time
- Delivery is only available within the USA.
- After processing, orders typically take 10 to 15 business days to arrive at your doorstep.
- Please note that delivery times may vary during holidays or special promotions.
Free Standard Shipping
We are pleased to offer free standard shipping for all orders across the USA. No additional shipping charges will apply to your purchase.
Reliable Shipping Partners
To ensure your order arrives safely, we use trusted carriers such as DHL, FedEx, USPS, and UPS.
Order Tracking
- Once your order is shipped, you’ll receive an email with a tracking number.
- Tracking information is typically provided within 1-2 business days after the shipment is dispatched.
- Use the tracking number to monitor your package’s journey in real time.
Multiple Items
If your order includes multiple items, they may be shipped separately for faster delivery. Each package will have a unique tracking number, which will be shared with you via email.
Lost or Stolen Packages
Unfortunately, Official Spider Store cannot be held responsible for lost or stolen packages after they have been marked as delivered by the carrier.
- If your package is marked as delivered but you haven’t received it, please contact the shipping carrier directly for assistance.
- For further support, you can reach us at support@officialspidershoodie.com.
Contact Us
If you have any questions about our shipping policy or need help tracking your order, feel free to contact us at:
Thank you for choosing Official Spider Store! We look forward to serving you with exceptional products and service.